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Welcome to Wildlife Professional Books (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.wildlifebookshelf.com and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms.

1. Our Services

Wildlife Professional Books specializes in providing specialized scientific resources for:

  • Wildlife researchers and conservation specialists
  • Academic institutions and libraries
  • Field biologists and ecologists
  • Students and professionals in zoology, botany, and related disciplines

Our inventory focuses on authoritative references covering topics including but not limited to:

  • Zoological taxonomy and behavior (mammals, birds, arthropods, fishes)
  • Botany and plant ecology
  • Regional wildlife studies (Asia-Pacific, Americas, etc.)
  • Biological research methodologies

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account, you must:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

You agree not to:

  • Use our site for any illegal purpose or in violation of export restrictions
  • Reproduce, duplicate, or resell our products without authorization
  • Use automated systems to extract data from our website
  • Misrepresent your affiliation with any academic institution

Academic Integrity: Our materials are intended for legitimate research and educational purposes. You agree to use purchased materials in accordance with academic integrity standards of your institution.

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in:

  • Scientific content descriptions
  • Edition and publication details
  • Physical condition (for used/reference copies)

However, minor variations in content between editions may occur.

3.2 Digital Products

Digital products including:

  • E-books
  • PDF downloads
  • Access codes

are non-returnable and non-refundable due to their nature.

3.3 Custom Orders

Special orders for research projects:

  • May require additional processing time
  • Are typically non-returnable
  • Will be clearly marked as “final sale”

4. Ordering and Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and US holidays). During peak academic periods, additional processing time may be required.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Shipping

We offer two shipping options:

Option Cost Carrier Delivery Time Features
Standard Shipping $12.95 USD DHL or FedEx 10-15 business days after shipment Tracking & insurance included
Free Economy Shipping Free (orders over $50) EMS 15-25 business days after shipment Basic tracking

Shipping Restrictions: We cannot ship to certain Asian countries and other restricted regions. Delivery to remote locations may require additional time.

5. Returns and Refunds

5.1 Return Eligibility

To qualify for return:

  • Request must be initiated within 15 days of delivery
  • Items must be in original condition (no markings, damage, or signs of use)
  • Original packaging must be included (critical for multi-volume sets)
  • Proof of purchase must be provided

5.2 Non-Returnable Items

The following cannot be returned:

  • Digital products
  • Custom-ordered reference materials
  • Items marked “final sale”

5.3 Refund Process

Refund timeline:

  • Inspection period: 3-5 business days after we receive your return
  • Refund processing: 3-5 business days after approval
  • Refunds issued to original payment method

6. Intellectual Property

All content on our website and in our publications is protected by copyright and other intellectual property laws. You agree:

  • Not to reproduce, distribute, or create derivative works without permission
  • That all rights remain with the original copyright holders
  • To use purchased materials only for personal/research purposes unless otherwise authorized

7. Liability Limitations

7.1 General Limitation

Wildlife Professional Books shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Delays caused by shipping carriers or customs processing
  • Inaccuracies in third-party content referenced in our materials

7.2 Maximum Liability

Our maximum liability for any claim related to your purchase shall not exceed the purchase price of the item in question.

8. Privacy and Data Protection

We handle your personal information in accordance with our Privacy Policy, which explains:

  • What data we collect and why
  • How we protect your information
  • Your rights regarding your personal data

9. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of California, USA. Any disputes shall be resolved through good faith negotiations. If unresolved, disputes shall be settled in the courts of Santa Clara County, California.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Contact Information

For questions about these Terms:

Wildlife Professional Books
3748 Driftwood Road
San Jose, CA 95136 USA
Email: [email protected]